Support技术支持

Subscription tracker for iPhone — know before you're charged.iPhone 订阅管理——扣款之前,先一步知道。

Need help, found a bug, or have a feature idea? Email us — every message gets a reply, usually within 48 hours.

需要帮助、发现 bug,或想提功能建议?给我们写邮件——每封都会回复,通常 48 小时内。

stile.fair.2g@icloud.com

Frequently asked questions常见问题

I'm not receiving renewal reminders收不到续费提醒?
  1. Check iOS Settings → Notifications → Relira → Allow Notifications is on.
  2. In Relira, open Settings → Reliability: it shows permission status and how many reminders are scheduled. Use "Send test reminder" to verify delivery.
  3. Reminders reschedule every time you open the app and via a daily background task. Opening the app once in a while keeps the queue fresh.
  1. 检查 iOS 设置 → 通知 → Relira → 允许通知已开启。
  2. 在 Relira 的设置 → 可靠性中可查看权限状态与已排程提醒数,可用「发送测试提醒」验证送达。
  3. 每次打开 App 和每日后台任务都会重排提醒,偶尔打开一次 App 可保持队列最新。
How does iCloud sync work? (Pro)iCloud 同步如何工作?(Pro)

Turn on Settings → Data → iCloud Sync on each device signed into the same Apple Account. Data syncs through your private iCloud database — we cannot see it. Changes to the toggle take effect on the next launch. If sync seems stuck, confirm iCloud Drive is enabled in iOS Settings and the device is online.

在登录同一 Apple 账户的每台设备上,打开设置 → 数据 → iCloud 同步。数据经由你的 iCloud 私有数据库同步,开发者无法查看。开关更改在下次启动生效。若同步无反应,请确认 iOS 设置中 iCloud 云盘已开启且设备在线。

How do I restore my Pro purchase?如何恢复 Pro 购买?

Open Settings → Upgrade Relira Pro, then tap "Restore Purchases" at the bottom of the paywall. Make sure you are signed in with the Apple Account that made the original purchase. Pro is a one-time purchase and can be restored on all your devices at no extra cost.

打开设置 → 升级 Relira Pro,点付费页底部的「恢复购买」。请确认当前登录的是当初购买所用的 Apple 账户。Pro 为一次性买断,可在你的所有设备上免费恢复。

How do I back up or move my data?如何备份或迁移数据?

Settings → Data → "Export full backup" produces a JSON file containing everything (subscriptions, history, icons, categories). On a new device, use "Restore from backup…" to import it. CSV export is also available for spreadsheets. Your data is never locked in.

设置 → 数据 →「导出完整备份」会生成包含全部内容(订阅、历史、图标、分类)的 JSON 文件;在新设备上用「从备份恢复…」导入。也可导出 CSV 用于表格软件。你的数据绝不会被锁定。

Can Relira cancel a subscription for me?Relira 能帮我取消订阅吗?

No — and no app can. Relira shows you step-by-step cancellation guidance for each service (including the official App Store subscriptions page) so you always know exactly where to go, but the cancellation itself is always done by you with the provider.

不能——任何 App 都不能。Relira 为每个服务提供逐步取消指引(包括 App Store 官方订阅管理页),让你清楚知道去哪里、怎么取消,但取消操作始终由你在服务商处完成。

What's the difference between Free and Pro?免费版和 Pro 有什么区别?

Free includes the complete experience with a limited number of items. Pro is a one-time purchase (not a subscription) that unlocks unlimited items, currency conversion with real totals, home & lock screen widgets, Dynamic Island countdowns, and CSV/JSON export.

免费版是完整体验的小容量版。Pro 为一次性买断(不是订阅),解锁无限条目、汇率折算真实总额、主屏/锁屏小组件、灵动岛倒计时以及 CSV/JSON 导出。

My exchange rates look outdated汇率看起来不是最新的?

Rates come from the European Central Bank (via frankfurter.dev) and update on business days. When offline, Relira keeps the last cached table and labels totals with the rate date, so numbers are always honest about their source.

汇率来自欧洲央行(经 frankfurter.dev),工作日更新。离线时 Relira 使用最近缓存的汇率表,并在总额旁标注汇率日期——数字永远诚实标明来源。

Privacy隐私

Relira collects no data. Read the full policy: Privacy Policy.

Relira 不收集任何数据。查看完整政策:隐私政策